Introduction to Production and Operations Management
Question : Introduce and define the terms - Production management and Operations Management. Also summarise the historical development of Production and Operations Management. Answer Introduction to Production/Operations Management Operations are useful actions or activities which are done methodically as part of plan of work by a process that is designed to achieve the pre decided objectives. Production/Operations Managemen t is the management of the processes that transform inputs into goods and services that add value for the customer. Production/operations management is the process, which combines and transforms various resources used in the production/operations subsystem of the organization into value added product/services in a controlled manner as per the policies of the organization. Therefore, it is that part of an organization, which is concerned with the transformation of a range of inputs into the required products or services having the requisite quality level. The set o