Introduction The high speed Internet, the high technology gadgets like smart-phones, and the advent of social media made the communication easy and fast. Voice calling, video calling, text messaging, and instant messaging become easy, fast, and convenient. Even after these advancements in communication tools, email is still the most preferred mode of communication in today’s professional realm. Email is the most preferred form of communication in today’s workplace. Throughout the day professionals spend their most of the time in composing and answering emails. But, many professionals don’t understand the importance of email communication. They reply to the mails late or never, or unprofessionally.